Frequently asked questions
What is the Crystal palace?
Nestled in the heart of Downtown Perth along the scenic Tay Basin, the Crystal Palace is a beautiful four-season glass enclosure. With 4,560 square feet of open space, it’s ideal for any special event and community gatherings. The Tay Basin and Friendship Fountains paint a serene backdrop and add to it's magical ambiance. With Stewart Park and Perth's Downtown core just steps away, it was the perfect space to host you for an evening under the stars.
WHERE IS THE CRYSTAL PALACE?
The Crystal Palace is located in the heart of Heritage Perth and can be accessed from both Gore Street and from Drummond Street.
31 Basin Lane | Perth, Ontario | K7H 1J1
Where should we park?
Parking in Perth is free after 5pm every weekday evening and free on weekends. There is ample parking around the Crystal Palace but the area does fill up fast.
Additional Parking Recommendations
Gore Street has street side parking available along both sides that can be utilized.
There is a large parking lot by the Royal Canadian Legion at 26 Beckwith St E, Perth, ON K7H 1B5. It has an access point to Drummond Street where you can make the short walk to The Crystal Palace.
You can also find a large parking lot beside The Perth Library that can be accessed by both Gore Street and Drummond Street. It is only a two minute walk from The Tay Basin area.
Handicap Parking & Electric Charging Stations
There are multiple handicap parking spaces available close to the Crystal Palace and no stairs to combat with when entering the space.
If you are in need of a charging station for an electric vehicles there are reserved spots in the Crystal Palace parking lot that are always available.
When should we arrive?
The shows always begin promptly at 8PM. We highly recommend giving yourselves a 30- 60 minute window to find parking and make your way to the Crystal Palace. This way you can collect your tickets, or have your online tickets scanned, enjoy any outdoor venders and find your seats without being rushed.
Outdoor vendors will be onsite beginning at 7pm until performance time.
What happens if we cannot make it to the show after purchasing reserving tickets?
Tickets Purchased Online
Things come up, we understand! We have make our online tickets easily transferrable to another guest if you cannot make it. If you have any difficulties please email our team and we will transfer your tickets to the attendee taking your spot.
Tickets Reserved Over The Phone
If you reserved tickets over the phone to pick up and pay for the evening of your selected show please call our team at the same number or email us at hello@bardunderglass.com to cancel the reservation.
I selected the wrong showing date ticket, what do I do?
If you selected the wrong showing date when selecting your tickets and would like to switch it to another evening please email hello@bardunderglass.com.
We will do our best to accommodate, but please be advised that if the other shows are sold out then we unfortunately will not be able to carry out the request.
I am not comfortable making an online purchase, can I buy tickets another way?
Of course! You can call (613) 267-1884 to reserve tickets for your desired showing time. When you arrive to the show please arrive thirty minutes before curtain call (8PM) to collect your tickets and pay before entering.
The Crystal Palace
Click the address to open in Google Maps and find your quickest route
Contact Our Team
email: hello@bardunderglass.com | barndoorproductionstheatre@gmail.com
phone: 1 - 613 - 267 - 1884
The Sheriff's House: 59 Gore Street East | Perth, Ontario | K7H 1H6 (Rehearsal Space)
The Perth Library | Downtown Perth, Ontario
explore our history
We warn you, if you have not visited Perth, Ontario, be ready experience a spark of magic that is rare to find.
Whether you stroll through the beautifully landscaped parks, relax in serenity on a riverside patio or explore our quaint shops in the downtown heritage core, you'll feel it.
Experience a town built on years of history with heritage buildings crafted by 19th-century masons, the Tay River flowing underneath the bridges and a five-acre park hidden behind Town Hall. You can feel the pride and care of our community on every street.
Pair this with our love of the arts and theatre culture. It is a the perfect blending of past and future in a present moment.
Downtown Heritage Perth, Ontario
experience the unforgettable
You will also find our passion extends into our love for good food and sips. Experience authentic culinary offerings around every corner of our Heritage streets.
We recommend making a night of it. Take time before the show to thoroughly enjoy our bistros, cafes, wine bars and restaurants. Because then, you will get to experience the real joy of Perth - the community.
Perth is the kind of place where people say hello when passing on the sidewalks. Not only are they the best story-tellers, they also love to listen. Don't be surprised if you meet a new life long friends during your visit or take part in conversations that have a lasting impact.
Either way, the warmth of Perth's welcome will forever hold a place in your heart long after you leave.
So, enjoy the setting. Engage the culture. Embrace in experience.
Be the first to know about new productions, casting calls, ticket releases and more.
Additional questions? We are all ears.
Contact our team at anytime with your questions about upcoming productions, show times, ticket availability - whatever you need.
Looking to be involved in our next project? Introduce yourself! Whether you're an actor, musician, or just enjoy the theatre, we surround ourselves with people passionate about the arts and would love to meet you.